Dernière mise à jour : 20 Oct 2016

Establishing a Professional ‘Self’ through Effective Intercultural Communication.

Summary

In the course Establishing a professional self through effective intercultural communication, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.

The course is 1 of 5 in the Effective Communication in the Globalised Workplac Specialization.

As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. 

 

You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.

 

Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

Programme

Recommended  Course  Schedule

Week 1:

• Introduction to Multicultural Dimension
• Power Distance
• Individualist and Collectivist
• Masculinity and Femininity
• Long and Short Term Orientation
• How cultural values affect the way we communicate
• Intrapersonal Communication
• Interpersonal Communication
• Communication Process
• Cultural Values, Context and Politeness

Week 2:

• Introduction to the 7Cs
• Clarity
• Completeness
• Correctness
• Conciseness
• Concreteness
• Coherence
• Courtesy
• Interpersonal Communicative Strategies (Interactions)
• Using the 7Cs to Inform
• Giving Instructions
• Offering Suggestions
• Seeking Clarification
• Giving Bad News
• Summary for Interpersonal Communicative Strategies

Week 3:

• Establish Personal Self
• Aligning self to the workplace
• Aligning self to your workplace
• For Potential Employers
• In Workforce
• Useful websites for your personal branding, CV and portfolio
• Building professional image on social networking sites
• Connecting on Social Networking Sites
• Etiquettes of using Social Networking Websites

Learning outcomes

In the course Establishing a professional self through effective intercultural communication, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.

Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

 

Teaching-Learning methodology

Course Components: Videos Assessments (learning checks, end of section assessments, the final assessment, peer review)

Assessment

Assessments: end of section assessments, the final assessment (quiz), review classmates.