Communication Skills Training
Summary
Aucune information
Programme
Section 1: Introduction
Lecture 1: Getting Started
Section 2: Communication Blueprint
Lecture 2: The Big Picture
Lecture 3: The Big Picture case study
Lecture 4: Q&A - The Big Picture
Lecture 5: Understanding Communication Barriers
Lecture 6: Understanding Communication Barriers case study
Lecture 7: Q&A - Understanding Communication Barriers
Lecture 8: Paraverbal Communication Skills
02:59
Lecture 9
Paraverbal Communication Skills case study
Lecture 10: Q&A - Paraverbal Communication Skills
Lecture 11: Non-Verbal Communication
Lecture 12: Non-Verbal Communication case study
Lecture 13: Q&A Non-Verbal Communication
Lecture 14: Speaking Like a STAR
Lecture 15: Speaking Like a STAR case study
Lecture 16: Q&A - Speaking Like a STAR
Lecture 17: Listening Skills
Lecture 18: Listening Skills case study
Lecture 19: Q&A - Listening Skills
Lecture 20: Asking Good Questions
Lecture 21: Asking Good Questions case study
Lecture 22: Q&A - Asking Good Questions
Lecture 23: Appreciative Inquiry
Lecture 24: Appreciative Inquiry case study
Lecture 25: Q&A - Appreciative Inquiry
Lecture 26: Mastering the Art of Conversation
Lecture 27: Mastering the Art of Conversation case study
Lecture 28: Q&A - Mastering the Art of Conversation
Lecture 29: Advanced Communication Skills
Lecture 30: Advanced Communication Skills case study
Lecture 31: Q&A - Advanced Communication Skills
10 pages
Section 3: Conclusion
Lecture 32: Wrapping Up
Lecture 33: Bonus Lecture
Learning outcomes
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages
- How to improve communication skills
- Identify effective communication skills
- Understand communication in the workplace
Teaching-Learning methodology
xMocc (based on transmission of contents through video, documents, tests)
Assessment
N/A
- Soft skills Communication
- Language English
- Other languages (eg. Subtitles) Aucune information
- Period of activation Aucune information
- Date Aucune information
- Duration Over 33 lectures and 2.5 hours of content
- Level of commitment required Aucune information
- Cost Payant * Détails sur la plateforme
- Providing institution Soft Skills eLearning Consultants (Corporate Training Solutions)
- Mooc Platform Udemy
- Target group Professionals wishing to create a competitive advantage through excellent communicationEntrepreneurs who want to leverage the power of effective communication and networking to achieve business successEmployees who need to work on their communication skills in the workplace
- Instructor Aucune information
- Level of assistance offered Availability of instructor (mail, discussing forum)
- Keywords Communication, non-verbal communication, listening skills, speaking skills